FAQ

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What is iBeacon?

iBeacon is the name for Apple’s technology standard, which allows Mobile Apps (running on both iOS and Android devices) to listen for signals from beacons in the physical world and react accordingly. In essence, iBeacon technology allows Mobile Apps to understand their position on a micro-local scale, and deliver hyper-contextual content to users based on location. The underlying communication technology is Bluetooth Low Energy.


What is BLE?

Bluetooth Low Energy is pretty much similar to regular Bluetooth. It's a new Bluetooth technology featured in Bluetooth 4.0 standard. It's a simple system for wireless connections within short distances. To be able to enjoy this new Bluetooth technology, it needs to be equipped with the most recent Bluetooth chip that is compatible with the 4.0 version of the Bluetooth standard.


How far cubeacon reach?

Basically, Cubecons are able to work in a radius of more than 40-80 meters, but it won’t work for ibeacon hardware. Ideally, they work in range of 10-20 meters.


Does the application should be always-on in order to interact with the beacons?

No! If customers have the application but it is inactive, they still can receive notifications while they're within cubeacon range.


How do I install cubeacons in my venue?

Make sure that your cubeacon is ON. You only need to do several procedures to make beacons work and to connect the application onto the mobile device to attract your customers.


How long does a battery last?

1.5 - 2 Years. With the battery charging system, you do not have to worry about losing power. More battery power is better.


What kind of apps can be developed with the beacons?

Your app is able to detect beacon's signal and retrieve data such as UUID, location and other information. It can be done in the background and it may work depending on the proximity of the beacon. Cubeacon powered apps can do many things, starting from discount coupons distribution, loyalty application, micro location, and many more.


What smartphones that compatible with cubeacon?

Cubeacon is suitable with Smartphones with bluetooth V4.0 such as iPhone (4S and above), iPad (Air, Mini, 3rd & 4th gen), iPod touch. Cubeacon also support the android platform ver 4.3 and above, such as the Nexus 5, Nexus 4, Nexus 7, Nexus 10 Motorolla (MotoG, MotoX), Blackberry (Q10, Z10).